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I woke up today to a notice our Image Server had failed, and later been replaced with a spare server ....

Luckily all the data was there, just a quick restart of the nginx program, and I think we're back online.

Bit of a timeline from our ISP:


First email:

Our monitoring system has just detected a fault on your server ns508264.ip-192-99-45.net.
The fault was noticed on 2023-02-15 09:26:15

Second email:

This operation was closed at 2023-02-15 11:36:45 EST (UTC -05:00)

Here are the details of this operation:
Spare server replacement
Date 2023-02-15 09:43:33 EST (UTC -05:00), Spare server replacement:
Operation details:

We have replaced your server with a spare server which was recently tested.

All the hardware has been replaced except for the disks that we have swapped from your original server.

The firmwares have been updated as well as the MAC addresses in our system.

The server is booted on disk and is on the login screen. Ping OK and services are up.

If you need any further information regarding this intervention, please do not hesitate to contact our technical support.